Its common knowledge that a prescription can only get to a pharmacy to be filled 3 different ways:
Now lets focus on the third one, telephone.
State law allows prescriptions to be phoned in by a doctor or a doctor’s agent. “Doctors Agent” pretty much means anyone with a pulse. It does not specify the education needed, nor any requirements short of working with the Doctor.
State law only allows pharmacists to recieve the verbal prescription over the phone. Tech’s cant do it, clerks cant do it, janitors cant do it. Only a licensed pharmacist can accept a verbal from the phone.
Whoever wrote this law must either hate pharmacists, or have not stepped one foot in a pharmacy in their life; because now every doctor’s office has some minimum wage making minority who can barely speak english calling in medications for YOUR mother. Thats right! Someone who has zero medical knowledge and has no clue what they are saying are calling in medication for YOUR LOVED ONES! HU-FUCKING-ZZA!
Bah, so they got hydralazine and hydroxyzine mixed up, or Lamictal and Lamisil confused. Or Lamictal and lomotil, no biggie! Your loved one only ended up in the hospital, and a big fat lawsuit pending on yours truly.
Now dont get me wrong, there are lots of doctors offices out there who employ nurses and other very qualified (meaning they speak english) personel to call in prescriptions. Its just that one cheap-ass doctor who gets some phillipino or chinese fresh off of the boat for $4.50/hr to phone in prescriptions to pharmacies which are blaring loud already, they cant pronounce the drug, and to make it worse they speak super super quietly on the phone!
It just pisses me off to no end as well when they get offended when you ask them to repeat it about 10 times, then spell the damn drug. Its not my fault you cant speak english clearly. Its not my fault you cant pronounce the drug. Its not my fault you dont know any medical shorthand so you have to waste my time and ask what ‘po tid uf’ means.
So please, for the sake of your patients, your liability insurance, and my sanity get someone who can speak clear english on the line when you need prescriptons called in. Your pharmacist will <3 you for it.
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