Again, my own:
From Natalie in NY (shes got some good ones)
The New Customer
you have all seen it. the one who shows up at the pharmacy because they had their doctor fax over to you and is APPALLED to find that you do not have their information on file
The Technology Nazi
usually old, but not necessarily. the ones that call up and say “DON’T YOU HAVE IT IN YOUR COMPUTER” because we have some maaagical computer that tells me which “pink pill” you want refilled out of HCTZ, celexa, and ISMO. and by “pink” you actually mean “white” or “orange” because you are not currently taking anything pink.
The Lonely Elder
oh yes. my favorite. the old people that live alone and when they get the call from you to tell them their script is ready, they keep you on the phone for the next hour and a half telling you about their neighbor, the weather, their in-home nurse, the economy, the president, their dog, their cat, their slippers, their doctor, their teeth, their arthritis, their kids, their grand-kids, their GREAT grand-kids………..you get the point.
almost always old. those that drop off their scripts and continue to stand at the drop-off watching you. you tell them it will be a few minutes and they continue to stand and stare, as if they haven’t heard a word you said (and most of the time, they really haven’t).
yes, they deserve their own category. those that still think pharmacists are druggists and they are all male. those that think that mercurachrome is still on the market somewhere. those that want some obscure herb supplement because their neighbor told them about it. Those that need to bring their 60-year-old children in to help them walk to the counters and explain in a loud voice EVERYTHING to them. those that can’t see, can’t hear, can’t walk and still pull out their car keys when walking away from the drop-off. those that wonder how long it could possibly take to “slap a label on a bottle.”
The Large Purse Woman
this is the woman that comes to the counter, says she has a prescription to turn in, puts her ungodly huge purse/sack/carry-on luggage on the counter and starts rummaging through it, pulling out things that dont even belong in a purse to find her script. papers, receipts, about 4 wallets, umbrellas, small pets and children….only to find a small wallet jam-packed with assorted money, papers, receipts, credit cards, pictures and has to sort through another mess for the next 3 minutes to find the script all while saying “i know its in here somewhere” because that will make me feel like standing here watching you is a great use of my time.
The Space Invader
now, our drop-off counter is about 2 and a half feet wide. it’s kind of hard to get in someones face over a 2 and a half foot counter, but people DO. those that decided that sprawling on my counter, putting their dirty greasy hands all over my counter, leaning over my counter to talk or to hand me a script is okay. its not. my counter is a no-touchy zone and y’all need to back off.
found most often in insurace issues. those that KNOW their copay is only $2 and that it CAN’T be anything different. we must be WRONG. those that know that the OTHER drug store had a lower copay (at which we just throw up our arms in dispair, give the script back, and let them go). those that will not admit when wrong.
you all know it. those that give you *that look* when things aren’t going their way. ie: we have to call your doctor to verify your script, your copay is more than $1, your 5-month-old script for amox is expired because you’re on medicaid, your wait time is more than 30 seconds (apparently the time it takes for you to slap a label on a bottle)
The Valley Girl
the 15-year-old gum-chewing, short shorts wearing, hair-and-makeup professionally done gal there to pick up her birth control or valtrex. usually found talking loudly on a cell phone about “OMG lyke did you SEE what she was WEARING”
The Generic Hypochondriac
yes. those that believe that their doctors told them NEVER EVER take a generic. the ones who need the spotted vicodin, the ones that have “bad reactions” to generic drugs (all of them). the ones who make you special-order Mevacor, Zestril, and Ventolin because the “other ones” just dont work.
- Paying the PBM’s to service them.
- Im dreaming of a Crackhead Christmas.
- SOMABOTS, TRANSFORM!
- A pharmacist example for non-pharmacists.
- Trying to not kill your patients.
- An open letter to my patients.
- The FDA obviously hates the public and needs to lay off the crack pipe.
- How to make your pharmacy career less painful.