So i’ve been doing some self thinking as to why I get angry at work. I mean it cant be normal for me to get really upset when I waste my time filling someones Rx (that they bring the empty bottle) not realizing that he wanted some other Rx filled (that wasnt the empty bottle).
I mean would any ‘normal’ person get pissed off when you’re on hold for 30 min before the patient says “oh, do you need this insurance card?” after you ask them 100 times if they have any insurance cards.
I mean a 14 year old getting prenatal vitamins shouldnt get your blood boiling. I mean what if it is their second kid? Thats no biggie right?
Getting yelled at because the doctor wont okay soma early shouldn’t bug me too much, but it does. I think you get the point.
I think I get frustrated because I dont think of myself as ‘better’ than anyone around me. Just because I physically stand a half foot above you, doesnt make me any better than the person who cleans the toliets, or the person who bags my groceries, or the kind fellow who pumps my gas. These people have jobs just like me, pay taxes just like me, and drag their asses to work just like me. Im sure they have a unique skill that they are awesome at. Mine’s pharmacy, and happens to be what I do for a living. Just because im a pharmacist doesnt make me better than you, its just what I do for a living.
But then I see stupidity in its rawest unearth form. Stupidity so intense that if it wasn’t for the kind state upon which I live wiping these people’s asses, they would be unable to live. I cant wrap my brain around how a person could be so utterly useless and stupid.
I dont expect you to understand how your medication works. Thats not your job, thats mine. I dont expect you to know what the proper dose is, or if your doctor is trying to kill you or not, thats also my job. I do have some sort of expectations that when the bottle says “One Tablet Daily” you will put one tablet in your mouth a day, and swallow. For some people, this mental feat rivals quantum physics.
How hard is it to follow simple directions? Even a dog knows not to shit in on its own bed, and can follow simple commands. I absolutely hate to talk down to people. It makes me feel like an idiot and makes the other person feel like a child. However im forced to do that on a daily basis. Thats the language they understand. Do I really need to tell you to remove the foil off of a suppository before you shove it up your ass? When a bottle says “SHAKE WELL” do you really need to ask me if you are supposed to shake it? That 3/4 is three-quarters of a teaspoon, not 3 to 4 teaspoons. That 1 mL (which is clearly marked on the dropper) is NOT the same as 5 mL.
Sometimes I feel like the patients are just screwing with me. You know, asking me stupid questions to be funny. Then I realize that they arent being funny, they seriously dont have the mental capacity to read and follow simple instructions printed out in plain english (which is the only language they speak). It boggles my mind so much I want to walk down there and shake them saying “WHATS WRONG WITH YOU! WHY DONT YOU UNDERSTAND!”. Seriously kids, cribs + lead paint = not good. Paint chips are not food, and not your friend.
I already have a very limited patience for people, however I expect people to not know how the human body works, or what that rash is growing under their boob. Those people I will spend as much time as I can explaining things in a language they can understand. However simple instructions like ‘twice daily’ or ‘leave this nix in your hair for 8 to 12 hours then rinse out’ should be universally understood no matter what education level you have.
So all in all, my ethics/tact/respect/how i was raised say “person is equal, must treat as equal” on one side, but then the patient is a complete and utter moron. So that makes my brain go into overload thinking “if person is equal, and person is idiot, then I am idiot! I am not idiot!”. Its not my intention to look down upon people (forget for a second what you read here) but maybe I might have to learn to.
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