The A-Z of Retail Pharmacy

So I had this idea. I read this book called ‘A-Z of Manliness’ written by Maddox. What if I wrote a book called ‘The A-Z of Retail Pharmacy’. Seriously! Get it published, and get professors to make their students buy it! I mean I can explain retail pharmacy a whole lot better than some professor who hasn’t been yelled at in 10 years!
So heres the table of contents. Feel free to add or suggest things:

  • A – Anger, Addiction
  • B – Babies
  • C – Chains, Chronic Pain, Copays
  • D – Doctors, Drug Reps, DAW-1
  • E – Exaggeration, Ensure, Egos
  • F – Fakers, Fake Rx
  • G -
  • H – Hold Times
  • I – Independants
  • J – Jackasses
  • K – Kickbacks
  • L – Lunches (ha!)
  • M – Mail Order, Medicare
  • N – Narcotics
  • O – Overprescribed
  • P – PBM, Prior Auth, Public
  • Q – Questions
  • R – Reimbursements
  • S – Stupidity, Showers
  • T – Transfers
  • U – Ungrateful
  • V – Vaginal Questions
  • W – Welfare
  • X – XXX
  • Y – Yelling
  • Z -
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  • 47 Comments

    1. A – Addiction
      E – Exaggerated Stories
      O – Overprescribed
      Q – Queries (Ignorant)
      U – Underused Medications
      V – Vaginal Questions (Yes, you can ask a man)
      X – XXX (Why can’t I look up porn at work – I’ll be more efficient!)

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    2. Kathy says:

      K – Kickback (uh..rebates)

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    3. Imitation is the sincerest form of flattery…
      I enjoy your professionalism and love your site. I intend on using more swears and pure rage in my postings…It’s just how I am for the most part…
      I betcha I’ll never have an iota of the subscribers you have though. My blog is gonna be more for me and my buddies…

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    4. LMB RPh says:

      I cannot believe you left out H!!!
      Hydrocodone certainly deserves a chapter!
      How about Hydrocodone Hounds from Hell?

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    5. somepharmacyguy says:

      F – “F**k off, I told you it will be ready in 30 mins”
      H – Holding on for a 30 second window to visit toilet – tips and strategies.
      L – Levonorgestrel / MAP japes
      Z – Zoladex, and other expensive Rx’s; how not to lose money on them.

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    6. Patrick says:

      F-Fake Scripts

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    7. Nocturnal Doc says:

      H-hygiene, specifically some patients lack thereof

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    8. Disgruntled Intern says:

      F – Fakers and Frauds

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    9. TJV says:

      G- Generics. Also, the A-Z of Manliness is a good book. When you’re finished with that you should also read Tucker Max’s “I Hope They Serve Beer In Hell.” They’re both great books. Keep up the posts. You are awesome.

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    10. Rebecca says:

      F = free advice/frustration
      G = geriatric population
      L = lunch break debate/Lying

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    11. Kim says:

      F – flatulence
      G – gonorreah
      H – HMO
      J – jaundiced (as in liver and viewpoint)
      L – lies
      U – ugly
      Z – Zoloft for everyone!
      I have too much time on my hands this morning.

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    12. RxCat says:

      How about:
      F-Freeloaders
      L-Loonies
      U-Ungrateful

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    13. patrice says:

      f=fucktards, g=gripes, h=haters, j=junkies, l=love my work, u=unscupleless (sp?), z=zolof
      if you just took all your rants and put them in a book i would so buy it for my mom (a pharmacist) and my baby sister (4th year “candidate”) and i would so have a copy for my older sis (nurse) and myself (lowly tech wanting to go into oriental/complimentary medicine). we use your site to chill out, laugh and gripe about what has happened to the medical industry.

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    14. Greg the Intern says:

      I’m a third year, love the site; gonna try to fill in the blanks
      F – Fraud
      G – Greasy Rx Labels
      H – Hopelessness
      J – Junk Food / Juvenile Delinquent
      L – Lost Prescriptions
      U – Understaffed
      Z – Zombie

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    15. rxsucks says:

      Here are a few ideas to fill up the holes:
      F=Faxes
      G=Generics or Geriatrics
      H=HIPPA
      J=Jaded
      L=Long Wait (2 words sorry)
      U=Understaffed
      Z=Zoo
      PS Check out my attempt at a webiste: pharmacysucks.com and tell me what you think. I wish I could only write as well as you-Your so damned creative. Please keep up the good work and I love the new layout.
      Cleuster@aol.com
      Think I’ll call myself Rx Troll

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    16. Stephanie R says:

      Hmmmm.
      A-Atrophy
      B-Bloody Prescriptions
      C-Copays
      D-Doctor Errors
      E-Excuses
      F-Funky smells
      G-Germs
      H-Herpes
      I-Impatient
      J-Junkies
      K-Kooky patients
      L-Lies, lies, and more lies!
      M-Morning after pill
      N-NDC not covered
      O-Overpriced
      P-Psychic ability you’re supposed to have.
      Q-Quests through profiles to refill “all my meds”
      R-Refill to soon
      S-Saturated labels on vaginal meds
      T-Telling life story to ask simple question
      U-UTI’s
      V-Very snooty receptionists
      W-Waiting on hold
      X-Xenical not covered. Patient Angry.
      Y-Young moms
      Z-Zealous nurses who have no clue.

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    17. George says:

      F= Fed Up

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    18. Jmerph says:

      F = Forgot my new insurance card
      L = Lost controlled substances prescriptions
      I love your blog. You keep me sane! When at work whenever someone pisses me off I just mutter to myself “www.theangrypharmacist.com” and it makes me laugh. THANK YOU!

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    19. Nguyennie says:

      How about the “Five-second Rule” in regards to dropping pills on the floor.

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    20. Jory says:

      F – Fucktards (Fucking Retards, i.e. MA Patients)
      G – Golightly (gotta love the shits)
      H – Helmet (for banging head on counter while on hold with insurances)
      J – Justice (or lack thereof)
      L – Lortab (no explanation needed) or Lost Prescription
      U – Untrained Nurses
      Z- Zoloft (cause by the end of the day you wanna pop a bottle)

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    21. Christine says:

      Lol…. that’s a good one!
      how about F for Flatulence?
      or Z for Zolpidem?
      haha, sorry i’m bad at this but this is all i can come up with.. -_-”’

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    22. drug czar says:

      H is Hot drug reps

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    23. Phrustrated Pharmie says:

      How about “T” is for therapy… As in all the therapy you will need after you are done w/ retail.

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    24. Adam says:

      D-Drug Interaction
      E-Early Refills
      I-Ignorance
      P-Prior Authorization
      W-Workers Comp
      V-Voice Mail, Vacation Overrides

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    25. Phrustrated Pharmie says:

      How about “T” is for therapy… As in all the therapy you will need after you are done w/ retail.

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    26. NHPharmD says:

      These are great! I would have to make a few changes :)
      B-Brand Name Only
      D-Drains: most common place to open your medication over top of.
      E-Egos (from doctors and some nurses)
      F-Formulary
      G-Generics
      I- I lost my Soma, Diazepam, and Vicodin refills please?
      M- Medicare Part D/Medicaid
      P- Prior Authorization
      When can we pre-order?

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    27. Hope says:

      I can’t believe you passed up ‘F,’ ‘U,’ and a chance to say ‘insurance’ instead of independents! How about a page from Jim P’s book, and ‘F’ could be ‘foreign accents.’ ‘U’ could be ‘uninsureds.’ ‘H’ could be the hairy eyeball you get when you try to collect a copay in a lot of situations.

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    28. Anonymous says:

      G=generic!

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    29. true fans says:

      A-Z of RETAIL PHARMACY
      A – addict (alcoholism for us)
      B – bullshit excuses
      C – coupons
      D – damn copays
      E – ensure
      F – FDA
      G – give me a gun!
      H – headache
      I – insurance
      J – jerky Dr.?s office
      K – kill me please!
      L – lunch break? What is that?
      M – medicare
      N – narcotics
      O – overprescribed
      P – public (enough said)
      Q – quinine
      R – returns
      S – soma
      T – transfers
      U – ungrateful
      V – vaginal questions
      W – what the fuck?
      X – XX (the beer)
      Y – yeast infections (under the boob ? your favorite!)
      Z – zero tolerance for stupidity
      Thought you might like our version of your A-Z of Retail Pharmacy. (we borrowed some of your letters though).

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    30. A'mee says:

      F- Fraud, welfare, L & I, etc….

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    31. JD-OB says:

      All MDs should have to read this stuff. As an OB/Gyn I prescribe 1 mg folate and centrum or flintstone, but your point about PNVs is valid.
      The drug industry in general is at best a wash for its contribution to health care. The costs of marketing must double the costs of the meds.
      Every drug rep lunch involves an attractive rep with a “free” lunch and charts of why their drug is better than the competition. Not that any of them would know statistical significance or conflict of interest (since they fund the research) if it bit them in their well formed ass.
      Remember Vioxx? I have argued with multiple reps about why I should prescribe Vioxx for menstrual cramps. My response was that 800mg of ibuprofen worked well and costs 5 dollars a month versus $50-100 for Vioxx. Their biggest argument was that it was so much safer. I could prevent gastric ulcer perforations.
      The point here is that there are so many less expensive options for effective meds which have been around “forever” with known safety profiles.
      I don’t understand why so many new drugs are filled? Most patients don’t want to pay more than their $10-15 copay and will call your office if they have to pay $50/month for the latest PNV with DHA, overactive bladder, irritable bowel, HRT or OCP drug

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    32. Scott says:

      G= generic (aka genetic, geriatric, gerichronic)

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    33. salesrep1 says:

      All you pharmacists are fucking pill pooping losers.
      Love
      Your sales rep!

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    34. Bat says:

      G as in “Gimme my Soma, Vi-co-dan…(or other narcotic of choice”
      Also see G as in “Gimme my script back!” Especially used when you refuse to refill an early Soma request.

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    35. heather says:

      F- frequent flyers
      V- “vacation” supply
      W- Watson Brand (why do all frequent flyers swear “Watson Brand” works the best?)

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    36. core5doc says:

      H – HIPAA
      I – Insurance Reps

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    37. Bobby Lavish says:

      I would have to back up “G” for generics or how about… “Get Lost” which I am sure goes through retail pharmacist minds sometimes when dealing with rude customers…

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    38. Kristin says:

      oh god you forgot…
      D – Does this look infected to you??

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    39. Sean RPh. says:

      G=Guy who comes into my pharmacy every day and jabbers for an hour while I’m trying to work, then comes back in 40 minutes and does it all over again.
      Z=Zelnorm. It’s gone. Deal with it.

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    40. KY_Husky says:

      G – Generic Substitutions, Geriatrics
      J – Junkies
      N – Non-English speakers
      R – Random Rashes

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    41. DUq girl says:

      G- give me fuel perks. “sir this is Eckerd, we dont have fuel perks or any gas stations”
      -customer: well then you should get some damn gas stations and Give me fuel perks!!!

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    42. eddie armstrong says:

      H–hell,
      I–i’m a
      P–pain in the
      A–ass to
      A–all
      and you thought it stood for
      health ins portability and
      accountability act—now didn’t ya’!!!!

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    43. pharmgrown says:

      S= signing bonuses:selling your soul to the devil!

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    44. 1R15HN0M4D says:

      G- Geritatric (how a patient CAN be allergic to ALL geriatric medications)

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    45. Teresa says:

      Examples for G and Z.
      G – “God, not again!”
      Z – Zip your lips.

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    46. jenn says:

      G – Glucometers, and why I can’t fill your test strips without knowing what machine you have…

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    47. Ashley says:

      I – I collect my insurance cards
      I love it when I ask for their card and they fan out 10 of them and say “I don’t know which one it is…” Are you trying to show me a magic trick with a deck of cards or get a script filled?

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