Its the first day of a new month after a three day weekend. For those of you not in the profession, this means hellish busy for us retail folk. It also means that I’m stressed out, fucking pissed off at the world, and about ready to chuck my phone handset at some idiots face for calling me 100 times asking me if his vicodin is ready. Yes, I’m writing this at work. I’m taking a breather so I dont end up murdering someone with my bare hands in the store.
This brings me to a big pet peeve of pharmacy, the needy patient. Anyone who is worth their salt in retail knows exactly what i’m talking about. Usually needy/clingy patients arent a big deal, unless they decide to come in during one of these hell-days.
All pharmacists dont mind getting asked and answering questions. Its part of the job, and to be honest we love answering a good question that the public may have. We have medical knowledge that the public does not, and really its why people love us the way they do.
However some people take our generosity and good nature to extremes. I call these ‘needy patients’ becuase they are just that, needy (and ‘fucking pests’ doesn’t sound as nice).
They are the ones who think that everyone is incapable of taking down refill numbers but you, and will sit there on hold for 1/2 hour waiting to talk to you (and you only) just to give you 6 numbers that any moron could write down.
They come into the pharmacy and wish to talk to you and you only. They will sit there and hover at the counter (refusing to take a seat) as you have Rx’s flowing out of your asshole just waiting to talk to you. When you finally talk to them (thinking its some really hard question or concern) you find out that they wish to ask you questions just to hear themselves talk. Like if they should take their lisinopril with or without food (even though they have been on the medication for 10 years). The restraint to not rip their faces off and shit down their gaping hole depends on how busy you are.
These patients are incapable of wiping their own asses without calling you for advice. They have somehow trained themselves to be totally incapable of basic care needs without consulting you, their PERSONAL pharmacist. Some people might be flattered by this and think that I’m just an asshole; I want to see those people deal with a needy inconsiderate dickwad blabbing to them over the counter while they are up to their nutsacks in work as 20 other people are screaming at their rx’s are taking too long to fill.
To make matters worse, these patients somehow think they are better than everyone else just because they know you by name. They will bust to the front of the line with their plastic baggies full of medication, and ask that you fill them first because they are “in a hurry”. Like watching a retard sitting in the rain, you dont really have the heart to tell them to get in fucking line, so you just put up with it. Know what happens when you let a retard into your house during a rainstorm? You get a retard on your doorstep during EVERY rainstorm. Sometimes being kind earns a turd in your punchbowl.
Then they start treating your staff like shit. Stuff like demanding that they put you through when you are hold with a doctors office, being rude and inconsiderate in the process. They feel that YOU are their personal pharmacist, and you should answer their every beck and call. They will catch you in a moment of weakness and manage to get your home phone number. They will call you at 2am to get that Rx for their blood pressure meds filled becuase they were ‘too busy’ to stop by the pharmacy during the day and are out.
They have zero consideration for your feelings or your job. They will walk all over you not out of anger, but out of sheer stupidity and lack of foresight that they are being a pain in the ass. Yet we put up with it out of the sake of the profession.
All pharmacists have patients like these, and during days like today, the urge to tell them to leave you the fuck alone grows beyond the level of control that our profession has ingrained upon us.
To all the pharmacists that are reading this after a hellish day of work, I salute you.
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