AngryTV – Setting the record straight.

Time to set the record straight as to why I act the way I do (as if there was any question).

httpv://www.youtube.com/watch?v=PWhaf5DjPF8

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67 Comments

  1. bcmigal says:

    Good for you.. You say what many of us wish we could.

    • I cannot imagine the shit you must have to put up with all the time, but this had me laughing my ass off!!

      People can be so stupid. I promise to be extra nice and patient the next time I fill my rx to try to make up for all the a-holes.

      Oooh! And I will shower, too!

  2. ShotofHenny says:

    http://www.xtranormal.com/watch/6991035
    Real life situation with lady with multiple profiles

  3. RedRobyn says:

    tears and applause. I’m going to petition to have this replace the hold music.

  4. AngryChainRX says:

    This is my first post to your website. Well said and I agree with you on every statement. Keep up the great posts.

  5. Jenn says:

    I’m a tech at Walmart, and when you posted your last video, I broke the rules to whip out my phone and play it for my pharmacist. We split the headphones so we both could watch/listen. I had tears in my eyes from laughing so hard, and my poor pharmacist…I’ve never heard him laugh like that, ever! I even had our other pharmacist, who is more the angelic innocent type, listen and she was cracking up.

    This one too…so true! People are so quick to scream at pharmacists about anything and everything. No one ever wants to take some personal responsibility. Then they complain when you vent on your own personal website? Pfft! To hell with them.

  6. kathleen says:

    As always, you ROCK!

  7. Santa Paula Pharmer says:

    My staff pharmacist just turned me on to your excellent site. I have already forwarded your URL to many of my pharmacist friends. Just last week, two different customers said to me “how do you put up with all the crap without wanting to scream?” Being able to vent here helps. Terrific rants. Keep them coming. All of us in this business need it to retain a shred of sanity.

  8. FakeBakePeach says:

    Holy Crapola! That was amazing… You’ve reached into my deep cracked soul and pulled out everything I think! I think I hear the sound of angels singing… ha!

  9. JD Hoffman says:

    Just a suggestion that you could comment on these 7 tablet freebee
    coupons, you know, the kind where the bottle only comes in unit of
    use bottles of 30 or the Dr (or idiot prescriber anymore) wants to try a
    few -at our expense, or worse yet -til their mail order arrives.

  10. Kate says:

    Amen. I have been practicing for almost 20 years and this week is the first time I am ready to quit and/or go ape shit on a co-worker’s wife. I transferred all of her, her husband’s and her father’s meds from CVS last January. Bend over backwards to help her w/assistance programs b/c her insurance sucks and her husband is only part-time and doesn’t have our good insurance. This fucking bitch gets her panties in a twist when she wants to know why her dad’s blood glucose level isn’t going down with the meds I dispense. I ask, “what does he eat? Is his food portioned out? Is he exercising? She files a complaint against me at the store level- store manager apologizes, realizes she is full of shit. She goes to the corporate level – my pharmacy supervisor apologizes, but tells her that he stands behind me, I am one of the best managers, I have an excellent record of customer service etc. She FUCKING files a complaint of unprofessional conduct with the State Board of Pharmacy!!!!! I have to go through an investigation because she is an unhappy, poor, crazy, psychotic bitch! I know that retail sucks – I have been doing this for 20 years. I honestly love what I do. I am proud of my career choice. What I am sick of, is having to put up with someone who is able to “stalk” you simply because she has a bug up her ass. I truly hope she ods on her hydromorphone.

    • LoquaciousIntern says:

      Maybe she’ll catch an awful cold and need an Rx for Hydromet, then take it with her Dilaudid and of course she’ll need to take some Norco for her breakthrough pain….

      Man, how good would it have felt to tell her it’s not your fault her dad is a fat fuck that needs to take walks longer than to the bathroom or the fridge?! We can dream :)

      Stay strong!

    • Southerngirl says:

      If you have made 20 years without losing it, you are a SAINT and any pharmacy manager would be an idiot to chastise you. As for your State Board, I have been practicing for 30 years and I have watched my state’s Board of Pharmacy become our worst nightmare. They are actively searching for infractions. I used to think of my State Board as a courteous partner that expected high standards of me bur respected my contribution to our profession. Not anymore.

  11. kdog909 says:

    Awesome, simply amazing stuff as usual. You are my hero, TAP.

    One quick comment though. For people who get their Rx’s filled at another pharmacy and then use you as their “information booth”… when people try to pull that crap at our store, we simply tell them “For liability reasons, we cannot give out medical advice concerning prescriptions that were not filled at our pharmacy.” This is total BS of course, but most people just say “OK” and leave or hang up the phone. You should try it next time!

  12. CH says:

    For some reason, having a cute little cartoon bear go on a rant makes it that much more entertaining. If it’s any consolation, I’m always nice to the pharmacy staff when I get my medication filled. Sometimes I’m behind some crazy indian man screaming about the price of his meds and how “this is ridiculous”. Then I make sure to be extra nice. I can’t imagine dealing with people like that all day every day.

  13. Hawker says:

    totally agree with 7 day coupon rip off

  14. AngryChainRX says:

    How about the patient that brings in new vouchers for the free 3 day supply over and over and then gets mad at us because you can only use per year or lifetime. Then asks “if I can’t use it why does the doctor keep giving me the vouchers?”

  15. AngryChainRX says:

    How about the patient that brings vouchers for the same medication every month “usually the Levitra ones” and gets mad at us because he can’t use them because he used the voucher on the original script.

    • chickenlittle says:

      and then they bitch becasue they cannot use the vouchers when they have medicare and medicaid. then call corporate and they get their way by getting a free 25 dollar certificate for the store.

      • FakeBakePeach says:

        The worst is when they transfer their Norco’s and Soma’s and bring in two competitor coupons but they have state MEDICAID. Don’t they understand that I’m already PAYING for their medication by working. I’m not (and thank God someone higher up stands behind me) giving you $25 on top of the money I work hard for the government takes from me to give to you and your fake shitty medical issues. I’m already busting my ass for ungrateful bitchy patients that are mad that their insurance won’t pay for their meds 15 days early (oh,you forgot to tell me you were going on vaca because you called it in overnight for a refill), so now it’s my fault. Ugh!

  16. 12345hehe says:

    oh you’re awesome. keep it up! people need to learn what goes on behind that counter everyday.

  17. LoquaciousIntern says:

    I’ve been in pharmacy for 12 years and know exactly where you’re coming from. I don’t think you’re a bad person at all. You have just found a venue for you to vent all the pent up rage. Kudos! You crack me up!

    I think it’s time to get out of retail though :/ Life is far too short to put up with this bullshit.

    Big Hugs!!

  18. AWRph says:

    Getting copies from CVS:

  19. Yeah says:

    Hysterical! You and I have similar frustrations.

    I’d rather slide down a razor blade than hear one more time about how some poor soul lost their lortab script …

    However, keep in mind the fact that we are the one’s that get to wipe the shit off the asses of the patients that your nose finds offensive!

    One time I had a morbidly obese patient leave the ED and present to your pharmacy to retrieve her script for a topical med to treat her scabies and then return to my room to have **me** apply the med. Copiously. From head-to-toe. Life isn’t fair!

    Ahhhh…

    ER Nurse

  20. Jeanne Kistler says:

    I am not a Pharmacist, but I come from a long line of them. My brother and sister are both Pharmacists. My mother was, my grandfather and my great-grandfather and his two brothers were all in the profession. I was brought up in the back room of my parents Pharmacy. I have heard the horror stories from everyone from my grandfather on down. Maybe that’s why I didn’t join the family business. I, instead, have been working in other retail venues for the last 20 years. My sister and I call each other and share horror stories of crazy customers. This video (and website) says it all! Thank you on behalf of my family!

  21. RXstudent says:

    LOL genius! had me laughing so hard i started tearing up. it’s so true. never going to retail t

  22. Steve says:

    I was having a shitty day in the pharmacy until my pharmacist told me about you. Please keep up the good work, its people like you who are like a breath of fresh air for those of us behind the pharmacy counter. Thank you for saying everything I wish I could say without getting fired.

  23. Sandy says:

    OmG!!! I’ve worked in a pharmacy as a tech for 9 years. I used to want to be a pharmacist, but after working in retail I said forget it!!!! I hate having to deal with Med-Cal recipients and their sense of entitlement. Everything said on here is so true. Thank you for saying it!

  24. Grace says:

    I’ve been a tech for 21 years & completely agree with everything you say! I look forward to your rants. They’re theraputic. :)

  25. Cheryle says:

    Thank you, thank you, thank you for voicing the things I dream about saying on a daily basis. Your website has helped me cling to what’s left of my sanity. Just today I had a doctor phone (just, the actual doctor) in asking if we carried “Doans”. I said yes, they were over the counter. The patient showed up. Apparently when she mentioned “Doan’s” to her physician she meant “Methadone” and had the nerve to rip me a new one because I couldn’t call for a script. Sigh … thank God for you and Jack!

  26. Maximillian says:

    It is really interesting that it doesn’t matter where you work, patients are all the same. Up here in Canada we have the same kinda patients. Up here Oxycontin is the new pain med of choice and we all HATE it. It draws the worst patients…. like flies to shit!!!

    BTW we all your site and we can’t wait for new posts!!!

    Keep up the good work!!

    • Holly P says:

      Do you have the OP or OC oxycontins up there in Canada. I’m hoping its the OC’s so I can send a bunch of crazies up there!!

  27. lovinmyjob says:

    WOW!! There are just alot of angry, bitter pharmacists out there. I love my job, and yes I deal with the same ass-holes as everyone else, but how I react to them and how I allow them to influence me is MY CHOICE. No one can MAKE be have a bad day or MAKE me bitter. Re-think why you are in this position and if you’re that unhappy then do everyone a favor and get out of the game!

  28. JennyS says:

    Wow, I was having the worst day and on top of that I have to study for my stupid Pharmacy Admin test that is tomorrow. So I type into google “I hate pharmacy school” and up pops your blog. Well, now that I’ve had a good laugh, I feel much better and feel like I might actually be able to pick up my notes and study some more. So Thanks Angry Pharmacist! I will definitely be back.

  29. Robocopp says:

    How true….I got so sick and frustrated being with retail pharmacy for years because of all these nasty “Vicodin & Oxycontin” junkies with their constant complaining that I moved over to Mail-Order Pharmacy. I am much happier and relaxed now. But we must spread this word around, though I would prefer it be without explicit’s so that we could share with a broader audience!!!

  30. Snyffee says:

    I think I love you.

  31. Dawn Kimball says:

    Dude, I fucking love you!

  32. listen tap says:

    i am one of those mouth breathers u do not like. yes i get my vicodin and soma filled early quite often. and i just wanted to tell you and everyone out there in pharmacy land that you are doing an EXCELLENT JOB at putting up with us for only 1.50 script. im very thankful to the rph community and hope that one day pharmacist and drug addicts will meet to discuss a peace agreement.

  33. Candy Shoppe says:

    I luv ur website and everything u stand for (and against).

    Here is my crackhead story:

    http://www.xtranormal.com/watch/7160539

  34. Stephanie says:

    I just wanna say that I’ve been a pharmacy technician at a long term care pharmacy for nine years. I love my job. But you couldn’t pay me to do what you do. I talk to people on the phone. I wouldn’t want to deal with them in person. I’ve seen how people treat pharmacists in the retail side. Kudos to you and all pharmacists.

  35. Redact says:

    TAP,

    On a completely unrelated note, I would like to ask your opinion on something. What do you think a PBM’s member facing website should do? What are areas they should cover that would reduce costs/pain/stupid questions/anger/time for someone in your field? An IQ test is probably not feasible, nor is a BMI test. Of course getting a member to actually vist the website before visiting the pharmacy is another topic, but _if_ they did, what information should it provide the member in preparation for their vist?

    Thanks, and nice video.
    (Somewhat anonymously posted speaking out of band here)

  36. rph3664 says:

    Pancake!

  37. Nathan-Intern says:

    I lost a little respect for TAP. Xtranormal is like the Autotune of blogging, it takes something with little substance and skill and makes it more consumable for the general public. Do us a favor and stick to your normally artful blog entries.

  38. LMAO…that was awesome and so true!

  39. Farm-Assist says:

    What can I say, you are my hero.

  40. DrHazle says:

    This shit is hilarious! I had to show this to some of my pharmacy school friends (during class…lol)! We were DYING!!! Keep it up!!

  41. not so angry...HA!! says:

    Latest and greatest: “Don’t want any OP’s..how many OC’s do you have in stock, and can you hold them for me?”

  42. xgame715 says:

    this conversation really took place today. word for word. http://www.youtube.com/watch?v=bfUXqStoq_o

  43. sam tang says:

    CVS pharmacy voice from hell. You probable have to work at CVS to appreciate? CVS has a message board at yahoo- in finance search cvs and then click message board. xtranormal yahoo video

  44. Time says:

    I am trying to make the case for pharmacist that work at CVS to act together to help restore the dignity to the profession of pharmacy. Here is my video http://www.youtube.com/watch?v=ewHxNrv9gK4

  45. isaac says:

    Holy Crap! I’m training to be a doctor and I about cried from laughing so hard.

  46. Sarah says:

    Man this is the truth!! People think all we have to do is put a sticker on a box and call it a day! I just want to know what planet they are from!?! I’m not going to school for 7 years so I can put a fucking sticker on a box!!!!! I just wish people would get a fucking clue and see that if thats all I have to do that I would be a minimum wage punk working in the back and there would be no need for me to pay thousands upon thousands of dollars to get a fucking education! Can we please come up with an education class for these dumbasses to take before they can get a fucking prescription!?! Thank you so much angry pharmacist for putting the truth out there people just don’t want to hear how fucking dumb they are so they give you shit about being angry like its a fucking surprise when you are called the ANGRY pharmacist! Kudos to you!!!

  47. Valerie says:

    Forever later if anyone is interested- my video: http://www.youtube.com/watch?v=Y8yLMEbJdK0

  48. Mellee says:

    more!! Ang more please!!!

  49. Amanda says:

    This may be the funniest thing I’ve ever seen! LOL I can’t stop laughing, it’s so true!! Keep posting please! Love your site. :)

  50. Ashley L says:

    “Retarded patients are drawn to pharmacy like a fat chick to ranch dressing”

    That just made my entire week.

  51. B. Richey says:

    These same people will soon be in the nursing home where I work, along with their insane families. All have a sense of entitlement and expect to be waited on hand and foot, and all want drugs for every little perceived ailment. A geezer asked me for something for his sneezing last night, expecting me to produce a drug, so I handed him a box of kleenex. So tired of FOP and their whining, and their relatives who refuse to let them die in peace.

  52. G. S. Jaworski says:

    I worked 30 years in a hospital, 5 years in retail way back in the 70’s and then tried retail again about 3 years ago. I quit after almost 2 years b/c it was killing me. You are so right. I found this website and read it to relieve the stress. I asked my younger pharmacist if she read it and she said, “I don’t read things like that!”….well, obviously she was ON something in order to be able to work for the chain that we did and answer the dang phone EACH and EVERY time it rang. I studied my tail off to become a pharmacist and gave up all my free time to study. It was not to work like a dawg having to put up not only with rude patients, but also rude techs that had no respect for a pharmacist’s responsibility. In the end, it was my license that was on the line every day, not theirs. A little cooperation would help, esp. when you ask nicely as in Please and THank You! And you are right about the bathroom time…there is NONE and where I worked they reeked anyway! I would say, “THIS IS NOT PHARMACY!”….but sadly, this is retail pharmacy today, very different from when I started out! Love your rants!

  53. G. S. Jaworski says:

    Also…everytime I get the urge to return to work I read you rants.

  54. Ernest says:

    I see Pharmacy han’t changed since the ’60’s. That’s why I changed professions. That and the movement of mom & pop stores to corporate chains. You must be the son of the Malbroug man who’d rather fight than switch. I wish you well. But if the countries teachers are unable to educated and dicipline the unwashed masses, there’s not much chance any other profession will. Perhaps if the government quit enabeling them (for votes) we’d get somewhere.

  55. Katie says:

    I support you and everything you say! I go through this daily at a walgreens it seems as if pharmacy has turned into a shit hole. Walgreens keeps claiming to be on the PT side all the time but they want to cut our hours give us more work and pretty much shit on their staff. I respect you and wish you all the best. I hope you get to make it a week without a crack head trying to screw you over!

  56. Ryan says:

    Your are fucking funny. I love the drug jokes im on suboxone but I never have taken any of my drug related bullshit out on the pharmacists, even when I cant get it on time because UBH and they fucking pre authrozations…intease i just bitch at UBH for waitting till I was out to tell anyone

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