Trying to not kill your patients.

Yeah yeah, I havent been posting.  Lets get the fuck over that and go into how I almost ended a patient’s life today with nothing more than a counting tray, and a glass pint bottle of prometh with codeine (dont even start to tell me you haven’t thought of doing it).

There is a little known fact that when you, the patient, call in your prescription numbers we usually get started on filling them.  Oh, by ‘little known fact’ I really mean common fucking sense.

So when you, the patient, call in 10 rx numbers, you can probably safely assume that we are going to start filling them.  We are going to fill them with staff that the store pays for to fill prescriptions.  The store gets to pay for their employees with money gained from filling your prescriptions.  Again, I realize this is fucking rocket science to some people, but to the majority of the non-paste eaters out there this is as surprising as not-winning when you play the Lotto.

Therefore, when you the patient come in to pick up your 10 rx’s (which if you didnt think they would be filled why the fuck would you come in), and decide to tell ME (of all people) “Oh, well these are a bit expensive can you transfer them to Walmart”  why in the fuck would you would be shocked when I say “No”.  I mean its not like you paid THE EXACT SAME FUCKING COPAYS LAST MONTH.  So this month copays shouldn’t be any surprise you dim-witted sack of shit.  Did the medication-fairy magically make the drugs free? Did we have a bumper crop on the Soma tree so we’re just giving it away now?  Fucking shit I was two seconds away from taking those drug bottles and shoving them up their ass sideways.

Not only that, you have the nerve to glare at me when I say “You know, its pretty rude when you called all these in, we spent all this time filling these, and now you want them to be transferred to a Walmart.  Its like ordering food at a place then sending it back once it gets put on the table saying ‘I’m going to another restaurant because their steak is cheaper’.”  I realize that the concept of analogy is hard to understand with your two brain cells, but the point I’m trying to get through your thick skull is that its a pretty dickish mood to have me do all this work to undo it an hour later.  I don’t give a fuck about your “limited income” excuse that you throw around to get what you want.  Being on a limited income isn’t a license to be a fucking twat and waste the stores “limited income” and my time when I could be helping patients who actually have their shit together.

FUCK.  I feel better now.  Really, no bullshit, I really do feel better.

So to answer the question you all may be asking; yes, I did transfer the prescription.  However I called Walmart and warned them about this dillhole’s antics.  The pharmacist said “Oh I absolutely hate it when they do that, i’ll make them stand here before we even think about starting them.”  Problem solved.  Although pharmacy as a whole is going down the shitter, I’m glad that us, as Pharmacists, are willing to stand up and get even on behalf of each other, especially for uncalled for bullshit like this.

 

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110 Comments

  1. PharmacistToBe says:

    Ya that’s pissing; especially when the store is really busy and you put all that time doing it while trying to rush 20 other things. Your example is a little unfitting but I get the idea. Bottomline…I FUCKING LOVE YOUR ATTITUDE!!!! Keep these going. You’re my Hero!!

  2. PharmGamerChick says:

    i feel bad when i call a pharmacy for a copy and i find out that the pharmacy have worked so hard on getting some weird billing to go through, special ordered the medication, etc. and here i am about to steal everything away from them.

  3. retail.sucks says:

    Quick question: Has anyone else ever unloaded that huge fart that’s been welling up inside your colon for your entire uninterrupted 12-hour shift, during which you couldn’t even take a 2-minute bathroom break to let loose privately due to staffing cuts and unmanagable working conditions, into the monthly 60-dram vial of 10/325 Perc’s of your “favorite” customer who always seems to have had their last bottle “stolen out of their car” or “accidentally dropped down the sink” or had “their chihuahua eat them”, meanwhile being the most obnoxious and time-consuming motherfucker to have to deal with in a typical day of hell at your local neighborhood corporate pharmacy? Just wondering… If the hillbillies working the line at the local IHOP can hawk a loogie on my morning omelette when I’m complaining about how long it takes to fry some eggs, and if medications are being commoditized to the point of omelette-equality, then I think it’s only fair that we in the pharmacy should be able to leave a little present for these types as well. Something for all you assholes to think about… Cheers!

    • Telonicus says:

      I frequently crop dust the waiting room. The ill patients can’t smell it, while simultaneously testing the will of druggy dumbfucks to wait through the smell. It also relieves me of that bloated, gassy feeling. A win-win, really.

      • James says:

        omg! I’m dying over the comments here. Yesterday I had mexican and the refried beans tore me up! So, I decided to get even with these bastards. My tech went home and started letting loose by the register. I thought I was the only sick pharmacist out there lmfao!

  4. PA WV RPH says:

    No joke, I honestly thought you were talking about not killing patients via med errors, haha.

    We have this one gem of a patient who calls in all 17 of his rxs to be filled, about a solid 2 weeks early, gets pissed off when we tell him they’re too early and can’t fill them yet, then transfers all of them out to another pharmacy or chain. Every goddamn one of them. Rinse and repeat about every 2 or 3 weeks.

    Fucking assclown.

    I feel your pain.

  5. The RPh says:

    I think your example was dead-on perfect! How else are we to explain crazy shit to the general public? I absolutely hate it when people call and say fill all my scripts, then get there to pick up and say “I only have $X money, can you hold suchandsuch until next month? GAHHHH!!! You go, Angry!!

  6. CPhTGirl says:

    We had a guy do that recently: we had filled his 8 prescriptions for 90 days worth. He comes in, says it’s too expensive and he wants 30 days worth. On all 8 rxs. So…we redo all of them and as soon as we are finished he goes, “Oh, I want those transferred to another state.” WHAT. I wish I could have thrown them at him but they discourage that at my big box store pharmacy.

  7. Red_No_4 says:

    If I get an irate customer who now wants to transfer to another store, I always warn the pharmacist. Especially when it is a billing issue, because when it doesn’t go through at the CVS or Walmart or wherever, the patient is confronted by the fact that I was telling the truth.
    I did have one dickhole demand a refund for the metformin that he used because it was free at a local grocery chain Um, and you used all the pills, sir? I thinks not …
    Why don’t people realize they can shop around ?

  8. Silky 1 says:

    I’m glad you got that off your chest. You know some people can be so inconsiderate it’s pathetic.

  9. PaleRider says:

    I don’t know who you are, but I love you. I thought I was a rare breed wanting to choke these ingrateful bastards.

  10. Crazy RxMan says:

    I don’t know what it is, the economy, bad luck, or just idiocy, but at my pharmacy we’ve had a bunch of scripts that get e-scripted or called in, we of course fill them, then when the people come in they inform us that they don’t want the medication, even if it is a zero co-pay. I’ve even had some people ask me why we filled the medication. “Uh, because YOUR doctor called it in and that’s WHAT WE DO…” WTF?

    • girl says:

      Sometimes we’ve asked the doctor not to call in certain scripts, and they do anyway. I just had this happen — I asked the dermatologist not to e-whatever my scripts until I had checked with my other doctor. He vetoed one, but the derm called in all three. I and paid the copay on the product I couldn’t use, because I felt bad after reading this post.

      Though I had to suck it up when I found out that my copay on tretinoin had gone up to $25! Since when, ouch. :)

  11. rps says:

    I would have told the customer that he had to call the other pharmacy and have them initiate the transfer. No way am I holding to transfer a script out on the patient’s whim – I will do that if we are out of stock or something like that but not in this situation.

    Informal survey – rphs, would you transfer out in this situation?

    • pharmd2 says:

      no way… have your people call my people.

    • Ray says:

      Absolutely not…unless its my fault, or out of stock, I do not freely give my business to someone else. I own a pharmacy and those are dollars out of my pocket..Would a car dealer call and price check then send a customer to a competitor if the customer said it was too expensive? Hell no! Why should i do the same…I’m not serving my patient by doing this because if I do it they aren’t my patient anymore

    • McDruggist says:

      I would transfer them as soon as I have time, that may not be til next week as I have several calls holding and a lobby full of flu shot customers…

    • so tired of this says:

      Personally, if they want it somewhere else that’s their problem. You have them call me. I have enough legit customers & rxes to fill

  12. RPhturnedSAHM says:

    You know those places that post those signs saying “We have gone X days without an accident?” Pharmacies should be allowed post a similar sign that says “We have gone X days without having to deal with a complete fucking moron who drove us to the brink of committing a murder/suicide.” The beauty of it is that it would require no maintenance, because it would always read “0.”

  13. Krystal says:

    When I was younger I wanted to be a pharmacist. People and their stupidity have cured me of that desire. Thanks for your hard work on behalf of patients….we all aren’t stupid….just 95% of us are.

  14. The RPh says:

    I always tell the patient to have the filling pharmacy call me for the transfer. If they want it moved, they have to initiate the work. Not me. If it needs to be transfered due to something from my side, then I’ll call and send it where it needs to go. But I NEVER call WalMart to ‘give’ them a patient’s whole profile because they have a stick up their ass.

    • DeanRx says:

      Yeah, love it too when its a transfer to a mail order house and the mail order “refuses” to transfer it and tells the patient to tell us to call them!!! Fuck that, you’re taking my business away and you won’t even pick up the phone to get it?

      I just tell them to call their doctor and get a new Rx mailed / faxed to the mail order place….

      Another thing I have instituted in my pharmacy… If I didn’t fill it – I will not provide drug info on it… you went to the mail order whores… get in line and go through fucking phone tree hell to find out if you can drink with your damn Norco’s, I don’t give a shit if you don’t have the info, not my problem.

      • so tired of this says:

        My personally fave about drug info was when they called me about something filled at Walmart & said,”I didn’t fill it with you, but you’re not as busy.” I calmly replied that I do not answer ? about meds I didn’t fill. It could be a misfill for all I know…ponder THAT!

  15. Weed says:

    While I had tons of shit going on and like two flu shots to draw up. I’m in the middle of drawing up my shot, a guy comes over to ask me a question for some cold sxs, ugh annoying wth tho he didn’t know couldn’t see me but annoying!!!

  16. hank says:

    right I never transfer out for that reason… unless ive had it and am willing to never fill for that pt again, ever. I put a note in the profile and stick to it.

  17. LSUtexan says:

    After reading i would like to thank all of my customers for making me want to be a pharmacist. Thats right. No joke. Im lucky and fortunate to work in a retail grocery chain that is situated in a very affluent suburb of Dallas. We have zero medicaid. Yes 0%. No drivethru. Customers who are smart and understanding. Hell they even feel bad for you if u r checking them out and the phone rings. I know this is not typical, but I wanted pharmacists out there to know that there is eutopia in retail. Just have to work in places that are minus poor indigent retarded (did i say poor, really poor) stupid smelly stinky broke ass ppl. Thats what is driving this world in the shitter. Ppl living off my fuckin dime. Do away with them and u have eutopia (mostly). I know, who is goIn to serve my mcdonalds coffee and clean my bathrooms? I live in Dallas thats what the illegals are there for. Peace

    • rph3664 says:

      Interesting. I’ve had way more problems with “wealthy” people (face it, I probably made more money and had more education than they did!) than I did with Medicaid, etc. people.

      One colleague told a story about doing 2 days of relief work in such a neighborhood, and she was called more names, cursed at more, etc. and it was also the only time in 30 years of practice that she had ever had anything thrown at her. She said, “Give me a 100% Medicaid population over these jerks!”

    • Wendy says:

      I find your need to include those with a medical diagnosis (Mental Retardation) ignorant & abusive.

    • catcreger says:

      your comment is nothing but abuse towards people, at least the other people commenting haven’t been abusive towards customers. if you feel that way maybe you should find a different career. my hubby didn’t ask to be indigent, he didn’t ask to have his leg amputated and have wounds that wont heal. he didn’t ask for medicaid and medicare or o not beable to work, we didn’t ask to be poor we didn’t ask to be in this situation. i would gladly pay full price to another pharmacy to never have to use your pharmacy. you hide behind a made up screen name so you can’t be reported to your company. you are a poor excuse for a pharmacist. my hubby lost his leg so you could make that FVCKIN DIME…..

  18. KFB says:

    So, I’m a new physician, a PGY2 in psychiatry…so yes, I know I’m guiltier than most for writing those benzo prescriptions and sleeping pills, etc. Or at least I feel guiltier. Here’s what hasn’t happened in my medical residency so far: lectures or meetings with pharmacists (except for one wonderful psychopharm I worked with as an intern who taught me an unbelievable amount about drugs and the real world) so we learn, practically, how not to make your life a living hell. Believe me I respect you’ve already forgotten more about medication than I’ll ever learn, and I did a site search to see that you’ve already posted some tips about how doctors could make your lives easier. Tell me more, please, if you have time for posting some more. I want to write my scripts well and furthermore, get the god’s-honest about how my patient’s are behaving at the pharmacy. It’s my license too, and I don’t want to fuck it up. I also want you to know that I’ve seen, standing in line for my own methimazole (yeah, Graves, it sucks), how much bullshit you deal with. I know I’m protected by a legion of staff, and somehow this cheap white coat seems to protect me from being actively abused (if not lied to)…so all of this to say I’m sorry for how badly my colleagues treat you, how badly my patients treat you, and again if you have some more to say to us docs I’d be grateful. I’ll keep trying not to make your life worse.

    • I wrote you a fancy response because I’ve heard this several times from med students, and we want to help you out. Team Patient Care ftw! http://mompharmd.blogspot.com/2012/09/what-could-doctors-do-to-make.html

    • grace says:

      I’m a pharmacist at a small pharmacy inside a hospital and I collaborate with the attached medical school to teach rx writing classes to residents and med students. It’s made a huge difference! Mostly the residents just need more information. I’d ask your residency director to contact the district manager of one of the chains near you – or an independent – and see about getting a class together.

    • Matthew Spencer says:

      As someone who uses them sporadically, short term, they are excellent for what I use them for… Klonopin. Well, one day some lady ran out of Xanax a week early and held the pharmacy up with her tantrum until the taxpayers had the cops help get her to the er. I have severe bipolar disorder and ADHD. I used to be prescribed 40 mg 6 times a day of Ritalin and I tapered to a 30 mg patch because I had to take it since i was a kid (along with 10 years of 3 dexedrine 15 mg capsules in applesauce twice a day) I am surprised I am not dead. I am a health food, yoga, mindfulness nut and that helps and Lamictal saved me from embarrassing mania. I am in grad school for international relations and people close to me ask if I’d recommend Klonopin for anything and U said not for more than two or three weeks… it is dangerous long term.

    • rph3664 says:

      Someone on another board said they were at the pharmacy, and the person in line in front of him/her wanted his Xanax changed to something else. Why? He believed that Obamacare could hack into his prescription records, and the authorities would then break his door down without a warrant and confiscate his guns because he’s on Xanax. I’m guessing that this guy needed something other than Xanax, and also not to own guns either.

  19. DeanRx says:

    The real issue is the corporations… not the fucking retards we deal with. Our “leaders” in the profession have ass-fucked us into this situation. How you ask?

    What if, just what if… instead of $25 transfer coupons, we charged a restocking fee of $2 per script that gets e-scripted or called in for refill that the patient never picks up? Start ‘em a tab… refuse to dispense until their tab is paid in full?

    Fucking banks do it… ATM fee, overdraft fee, check processing fee.
    My fucking dentist does it and so does my doctor if you make an appointment and failt to show without calling to cancel = $50 office fee. They won’t see you again until you pay up?
    Airlines do it… rebooking fee.. FUCK, they don’t even DO anything to rebook you besides move some fucking electrons around in cyberspace for shit sake!
    Why do other industries do this? Because unlike pharmacy, other industries are in business TO MAKE MONEY and they VALUE the service and time they PROVIDE to people !!!

    This bullshit should be the 1st and only topic at any and all APhA and ASHP meetings, but it never will be. Why? Because the “leaders” of our profession never have to see this dip fucks face to face and deal with them.

    If EVERY major retailer CEO got together at APhA for lunch and hashed out a simple gentleman’s agreement to do business like this, and cut the under-cutting coupon shit… the industry would change overnight!

    We’ve got no one to blame but ourselves and our companies for the mess we are in…. period. Well, that and the pharmacy schools that are pumping out more Pharmacists than the market can take in, so the large corporate sluts can keep pushing us into the shithole working conditions of Third Party and coupon hell that is retail pharmacy, because we want to hold on to our 100K+ jobs and not loose it to some ass-sucker new grad thats 150K in debt, with no kids yet, you will work 80+hrs a week with no OT and no piss breaks and be happy to have a fucking job!

    We’ve screwed ourselves, plain and simple !

  20. Becky says:

    Ahaha so true!! My favorite is when they pull up in drive-thru in their escalade, while talking loudly on their IPhone, telling ME to hold on a minute because they need to finish telling their friend how bad their new whole sleeve tattoo hurt, and then tell me I need to transfer there 900 meds to another pharmacy because it is MY fault they let their medicaid lapse and they are so tired of OUR constant screw-ups!! Really?!

    • so tired of this says:

      Girl, they talk to the hand! I tell them, “whenever you’re finished.” and walk away. They usually end the call, or else walk off & come back later when the have the decency to talk directly to me. I don’t go for that crap. And don’t even try sign language on me….

  21. Casey says:

    “…bumper crop on the Soma tree…” Ha!

  22. NamPharm says:

    Not sure if you cold do so where you work, but I came to the point of not filling a prescription if the dumbass is not standing in the pharmacy in front of me. Emailed or faxed scripts go into the file until the patient arrives. There are some regular, well-known patients who will come and get their meds without a problem, but they are the exceptions. I also tell them the co-payment and ask if they have the money before I do anything. If they don’t have the co-payment, I cancel the prescription and give it back to them. They are welcome to come back or go to another pharmacy. These policies have help to lessen the problem. What I still struggle to understand is the ones with the chronic repeat scripts like diabetics, hypertension, and especially HIV. Last month is was this co-payment, and this month it is the same. Why did you not budget for it? You have been getting the medication for years! You will never get healed and you WILL always have to take it! It is crucial. Your hamburger and beer is not

    “The stupidity of the masses will always triumph over the wisdom of the few”

  23. rud0lfwaltz says:

    How many people have actually had these 25 dollar gift card patients stay on as patients? We had a lot of people just transferring acute meds, and never saw them again after they got a gift card or two from us.

  24. PA WV RPH says:

    That’s how it is with me whenever customers ask if I can transfer a drug from another pharmacy to my pharmacy. I tell them to have the other pharmacy call me for the transfer. And I agree with whoever on here posted that they won’t call a mail order joint to transfer something TO them. Whenever a customer tells me the mail order joint needs me to call them for the transfer, and fight through their phone tree for a half hour, I tell them we’ll call their doctor and get a new rx. I’d rather call the doctor for a new rx than call a mail order facility to give them a transfer when they refuse to pick up the phone and call me for the transfer.

    I’d also like to leave an edit here: FUCK, but these recaptcha pictures can be hard sometimes.

  25. Jessica says:

    Another shitty day dealing with idiots so its so nice to know I’m not alone. THANK YOU FOR YOUR POST!

  26. Naffe says:

    I’m a Swedish pharmacist and studying for the FPGEE in November so that one day I can be an Californian angry pharmacist. I feel totally discouraged now. But I absolutely love you.

  27. Cindy says:

    I feel kinda bad when I have to call another pharmacy for a copy, especially when its another independent pharmacy. I have to admit, I don’t feel as bad when I’m taking a copy from a chain. Only because I know the pharmacist at the chain probably worked hard filling the rxs but in some way I will be lowering their rx volume by taking this pt rx with me and saving them future monthly refills. And giving them a little break:) But calling another independent pharmacy is hard, when I know they will be losing their patient to me. And they need to survive as well as we do against these big chains.

  28. bcmigal says:

    Missed you! I really thought you were going to comment on the need for speed in retail pharmacy.
    Did you fill those rxs in 20 minutes or less? I hate ending my day in pharmacy with the hope and the prayer that I have not harmed someone because I had to stay out of the “red”.

    At least these folks got prizes.

  29. Green Stamp says:

    This one is very near and dear to my battered heart. This one falls under the spectrum of the golden rule. You fucking called in 10 scripts of which you knew the prices of from last month, and we filled them upon your direct and specific request? Well, they are fucking ready, and we’ll credit return them in 9 days if you dont pick them up. Want to transfer them? Have the pharmacy you want to fill at call me…

    #2. Being your ex-pharmacist, do not ask me to call your new pharmacy (for anything really) giving them your insurance information or your demographics. They can fucking call me if they want your “business”.

    #3. I’m a nazi with incentives. Love calling out “patients” for requesting a transfer also inquiring about incentives. Especially love when they come clean and say “ok nevermind, only wanted to transfer because of the coupon”. Fuck bonuses, we’re getting paid already, stiffarming these incentive-seeking fucks is in your best interest (at least if you’re in a chain), these are PITA (pain in the ass) patients. You dont want these fucks from day-to-day.

    #3. DeanRX is another thought leader here. Non-professionals (corporate, beancounters, etc) have fucked us trying-to-be-professional pharmacists into an un-escapable position in retail chain pharmacy. The quicker you accept you’re the green fucking stamp of your store, the quicker the healing process can begin…

    #4. E-Rx’s for patients who’ve never filled at my chain get put on hold. Establish a relationship, and I’ll fill the fucking prescription you might pick up.

    #5. KFB (prescribers)… When you’re out and about, and the topic of “what do you do” comes up… Belittle yourself and say you’re a retail pharmacist. Then 1 out of 3 times or so, sit back and soak up what’s coming. Questions about this, statements about that… Very frequently, the challenge is convincing the prescriber of prescribing something, pharmacists are easy, beaten down and/or stupid dogs that will fill anything to avoid an issue. If nothing else, for the pure entertainment of what is discussed with pharmacists (course you have to have a story or two in your back pocket to make it convincing). Thank me later.

  30. Irrate customer says:

    I can understand your irritation, but if my butcher had a blog like this, I would post copies of it on every lamppost I could find.

    That would relieve you of the aggravation, dealing with customers and who knows, the customers might get a friendlier treatment at wherever they take their business.

    • PA WV RPH says:

      What makes you think we treat our customers exactly as we talk about in this blog?

      Has it ever occurred to you that this blog exists so that we DON’T treat our customers in the manner we’d like to?

      • Krystal says:

        Irate Customer and Arthur….the patients should not be so stupid and inconsiderate. There is a dumbing down and a deterioration of all ages in America…it is sad how people are becoming.

        • Lulz says:

          You are a worthless cunt, Krystal. You’re a lowly cunt, and a worthless bitch – you are not a significant source of opinion on the state of America.

          • Krystal says:

            This is an old ass and dead subject Lulz yet you go dragging it back up.So I guess that means that *you* are the one with no life.

    • idaho CHPT says:

      Couple Things

      #1 Please relieve me of your stupid questions and waste of my time…by take your script some where else

      #2 Your Butcher can’t slowly kill you with a mix up of meat….you pharmacist can with a mix up of drugs

      #3 Keep taking your 80mg Latuda because your crazy if you think your one or even ten scripts will make or break a pharmacy. the whole 1.25 filling fee we are getting does not pay for crap. That is why we make you wait so you will buy other shit in the store.

    • rph3664 says:

      I used to post on a gardening forum, and they had a section for people who worked in plant stores. Trust me, it’s not as different as you might think it is!

  31. bcmigal says:

    How do you know that your butcher does not have a blog like this?

  32. youPULLillFILL says:

    I have only been a retail pharmer for 2 years and I am already burnt out. If its not the fucktard customer of the day its, management, a physicians secretary, insurance insanity, drug control, techs with room temperature IQs, etc. Us RpHs seem to be the drain at the bottom of the abuse sink. Its not total darkness however for i have seen the light at the end of our narcotic nightmares. Recently I had the honor of working with another pharmacist who days away from retiring, decided to really not give a damn. A NFG customer who makes monthly corporate hotline complaints chose the wrong day to call repeatedly about a benzo too soon/it went through my washer and you’ll be liable if anything happens to me issue. On the 4th bologna call of the day the soon to retire RPh picks up the holding, “I need to talk to the pharmacist immediately”line and says, ” HEY DIPSHIT, BLOW IT OUT YOUR ASS CUZ NOBODY IN THIS ESTABLISHMENT BELIEVES YOU OR GIVES A FUCK”! phone slam. If i wasnt 30+ years away from retiring Id already start counting the days untill i could let loose like that. However, rather than waste my life I will be looking for anyway out of this hell hole of a “profession”.

  33. Absolutely not says:

    Except if I’m out of stock, I never initiate a transfer out…If I’m gonna loose a script, you’re gonna have to call me to get it.

  34. Arthur Billingsly says:

    After reading this I understand some of the attitude at my local retail chain pharmacy.

    It would save you folks a lot of trouble if I just used the mail order pharmacy. It costs us less and we don’t have to deal with angry pharmacy employees.

    • BamaRPH says:

      Thank you Art, oh, don’t call me when the meds are late, if you have a question, problem, worried about the temp in the interior of your mailbox, or wish to be counseled. (now you know why it costs less)

      Or, even more importantly, why is a company allowed to redirect business to itself, esp. with tax dollars?

      • Amanda says:

        By the way the meds are ALWAYS late. It seems like at least once a day a mail order pt is coming in and they are out of the BP med. So we call insurance and see if they will authorize few days supply until he gets what has been mailed to him and most of the time they won’t. They won’t even fix their own mistakes?? That’s customer service for you. Who do you call when your at the doctors office or hospital and can’t remember what cholesterol med your on, are you able to call your mail order pharmacy and find out? When you get an rx for an antibiotic and take it to a retail pharmacy – it makes it more difficult to check for interactions. But you know, if all you care about is saving money aka making your insurance company/mail order pharmacy richer vs helping out your local economy. Check out an independent retail pharmacy.

        • PatientZero says:

          Yeah, I didn’t have any reason to think twice about my insurance plans near-insistence on using That Mail Order Provider, right up until my son got diagnosed with T1 diabetes, and an ‘express’ shipment of insulin was unaccounted for.. on a 90+ degree day.

          The pharmacist at my local $big_somewhat_hated_chain didn’t have any Apidra in stock, but made the call to my kids endo to get a new scrip, AND called the insurance company to get things straightened out, and *then* checked computer to determine that another store 30 minutes away (and next to where I work) had a vial in stock.

          Mail order: never again for me.

      • Norman Bowman says:

        There is one good thing about the come in the mail med’s, My workman’s comp made me take the mailed meds, But they did not bother telling me, So for about a year after I had my third back surgery every other week for at least a year 240 Hydrocodone and some kinda muscle relaxer, I called them and told them and they said they were paid for and just kept on sending them, I had no idea about med’s or selling them or anything, I just kept throwing them into a drawer, The surgeon also kept trying to give me percocets , But i did not know what they were and I was afraid that they would not control my pain so he was giving me 4 YES 4 10mg hydrocodone every 4 hours, Because I was afraid to take the perc’s, little did I know that tyanol was what was dangerous, So pill’s were coming from every where and I had no idea about anything, I knew nothing about drugs I just knew that the pain was so bad that i was on the verge of suicide, The DEA would have for sure pissed back then if they had have known, I ended up throwing all those pills away, And now you have to jump throw hoops to get a pain pill, I look forward to my epidural, At least they help for a week or so. Norm

  35. Jo says:

    I know this is off topic a bit… My 81 year old grandmother got the wrong medication put in the bottle by the pharmacist. She was so high she was Having conversations with the “people in the wall”. She has always gone to the same pharmacy (big corporate retail chain). This same pharmacy had issues with the patients coming back saying their pain meds where counted wrong, later to find out that one of the techs was taking one or two here and there. I remember going back myself with this claim, understandably the pharmacist looked at me like i was crazy. So when i picked up my granny’s meds the next month i called him over and dumped the pain meds on the counter and counted them in front of him. He was extremely annoyed with me :) He later apologized cause the tech was caught on tape skimming pain meds out of my 81 year old grandmothers rx!!! I don’t like retail pharmacies! People are rude and the pharmacy is treated like a drive thru restaurant. .
    “can I please have a loratab, some adderal, and a little bit of soma on the side. And make it large please.” you can find the antibiotics in the vending machine around the corner.

    I did some of my clinical hours in an histology/immunology lab! Antibiotic resistance is very real. Staph will become very real when your finger is sluffing off because of resistance to antibiotics.

  36. Dave says:

    Why the hell is a person on 10 meds

    • K-Dog says:

      they all are.

    • WarmSocks says:

      Why 10? To treat a disease for which there isn’t yet a cure?
      1) feldene – RA
      2) plaquenil – RA
      3) sulfasalazine – RA
      4) methotrexate – RA
      5) folic acid – mtx SEs
      6) omeprazole – protect stomach from all those *&!@% pills
      7) verapamil – migrainse caused by RA
      8) prednisone – RA
      9) cimzia – RA
      10) flexeril – tendonitis due to RA
      11) trimacinalone cream – rash due to RA
      12) ultravate ointment – rash due to RA
      13) clobetasol solution – rash due to RA
      d/c hcq (#2) & pred (#8), so 8 oral meds & three topical steroids

  37. K-Dog says:

    Thanks. You say what I’m thinking and mumble to my co-workers… I drop the f-bomb like it’s hot when I’m pissed. I’ll probably get fired for it someday. I work for the Wal-mart, and it angers me just as much. No, I don’t have to worry about the pennies it costs to fill the rx’s that get immediately transferred, but it enrages me (I’m sure I’ll stroke out soon) the inconsiderate fuck faces that think the rx’s magically fill them selves.

    So I thank you.

  38. mike says:

    I work in a rich Jewish neighborhood with alot of old people and Persians and even though you must be a multi millionaire to live there, 70% of the neighborhood is on medicare/medicaid by way of scheming the system. You have people with mink coats and Gucci bags picking up 7 scripts with zero co pays. They start screaming if your script isn’t ready within five minutes and constantly pull bullshit . So, not necessarily true.

  39. PharmacistORtortureslave says:

    Some True facts about being a RETAIL pharmacist (ie/ the introductory and available jobs for pharmacists/ also usually ‘easier’ jobs to get). This is not a rant just some honest truths from my experience:

    1. You are a company employee; not a health professional or a ‘doctor’ (as viewed by other medical professionals, your boss including even your store manager, and patients (…I mean ‘customers’).

    2. You are a ‘bag boy’ (“the velveeta rang up the wrong price!!”… ” how much are these paper clips?”.

    3. You are a ‘phone rep’ (“do you have ‘oxy’ in stock”?… “i want to call in 10 subscriptions”… “prescription numbers 12345, 12346, 12347, fill these now i’m on my way”)

    4. You are a ‘product location assistant’ (‘where is the milk?’…’Show me where it is!’… ‘is it on sale?’)

    5. You slave for the federal government and other banking institutions where you took out loans from ( most students graduate with $100,000+ in student loans). You have to pay this back with after tax dollars.

    6. Potty breaks… NO! Hold it for at least 8 hours. If you need to go then bring a catheter and bag with you. ( As a ‘Professional’ you are exempt from laws requiring lunches and breaks in most areas of the country). I know pharmacists who have urinated or defecated in their pants by ‘accident’ due to lines of people not letting them go to the restroom.

    7. Lunch Breaks… NO! (see #6)

    8. Anyone… I repeat ANYONE… can come to the counter requesting your attention ( The general public). Perhaps some pharmacists can post stories on this?

    9. You are usually ‘salaried’. You are paid for 40 hours (depending on position) but if you have to stay ‘extra’ because it is a busy day or your technician is out sick you are working for ‘Free’.

    10. Oh, you are a ‘drivethru window assistant’… at the same time as #1,#2,#3,#3,#3,#4 (I was not unintentionally stuttering when I typed #3,#3,#3). (If your pharmacy does not have drive-thru then LUCKY YOU!)

    BE WELL

  40. Lulz says:

    Maybe you should get a fuckin’ life, and these things won’t bother you, faggot.

    • green stamp says:

      Faggot huh. Gosh, what a stinger “lulz” (how fucking creative from a douche). Pharmacists come here to hate, so sorry if the hate is too thoughtful for your dumb cunt.

  41. todal899 says:

    Wow. You’re a dick lol

    Not saying I don’t agree with much as to you’re aggravation, but I have a feeling you have never worked, as an adult, outside of pharmacy for pay that sucks doing work that you hate. Yeah, our job sucks sometimes, and yeah many of our patients don’t make 100k/yr or hold advanced degrees, but we do and we are blessed. I can appreciate OUR shared..suffering, but we aren’t exactly laying asphalt or pouring hot tar as industrial roofers. We make six figures to TAKE CARE OF PATIENTS. Turns out, w/o those asshole patients, we don’t have work as community pharmacists. I can appreciate your urge to vent on this webpage, I really can. But pharmacists like you who HATE patients and HATE the public should MOVE THE FUCK ON!!! Find other work. Work in industry or hospital or consulting. GET THE FUCK OUT OF MY PHARMACY!!!

    Wow. Some empathy for people who don’t share your blessings might be in order.

    I just stumbled upon your blog. Truth hurts. I know our job is tough, but your employer pays you VERY FUCKING WELL TO TAKE CARE OF THEIR PATIENTS. If you don’t think so, QUIT YOU FUCK.

    Again, with that said, I can appreciate your sentiment lol

    Signed,
    Patient Advocate

    • Mr customer says:

      Hi Patient advocate –

      I just finished laying aflame trail on this pitiful excuse for a professional as well, but I read your reply and thought of something that might explain all this pissing and moaning-

      They will be replaced soon – most of them anyway. By machines who do the job they do without farting into the bottle, or getting pissy about the tough working conditions. And when they are, their very specialized degree and extensive training will have them fully prepared for the position of – nothing. Really, I can’t think of anything they’d be ready for, unless it’s counting dick heads at a local circle jerk. Maybe they could work for the CIA, and count individual people in photos of riots or something.

      My roommate works at the regional sewer district – I mean, he literally works in shit. And yet he never complains like this bunch does while sitting on their asses in an air conditioned office, while a machine figures out how many pills to give someone. I mean, these people have to handle MONEY, for God’s sake. And TALK to people…so cut ‘em some slack, will ya?

    • jujubee says:

      I think you’re missing the point of his sardonic wit. Actually you should much angrier than him now. Pot calling the kettle black. Each to their own, why are you reading this blog??

  42. NotOneOfThose says:

    Oh, hell…I am a lowly client. Two people in my family have horrendous conditions requiring expensive medications, and my insurance is a nightmare. Once it took the pharmacy tech almost an hour to bitch at the stupid insurance idiots in circles at different locations to figure out a big SNAFU.

    I have done so many things to try to be less annoying…call prescriptions in a day or two before I need them, and not demand deadlines, pick them up promptly the next day, thank them effusively…after the nightmare I mentioned above, I sent them flowers. Another time I sent an accolade letter naming the tech and the pharmacist on duty (with whom I am, unfortunately, on a first-name basis) to corporate just in case they cared.

    Anyone can see that pharmacists are under extraordinary pressure, working in big pain-in-the-administrative-ass conditions. I can’t understand how the people you list can be such colossal a-holes. I’m sorry it happens. I actually cried while thanking a pharmacist who saved me a bunch of money a few weeks ago. That was another round of sending flowers. I hope you get some thankful people and your day is not just the shit you rant about. Some of us out here are terribly grateful. Especially when one of her now-former doctors prescribed my daughter a sulfa drug, and my pharmacist caught it. Because running her to the hospital for anaphylaxis would have definitely sucked that day.

    • Paige says:

      Thank You! I had a dr send me flowers once. One of her nurses had a husband with a problem and he was calling in rxs for a patient (pretending to work for the same dr). He was arrested, etc. I wish I had a hundred patients like you! For us independent pharmacy owners, retaining every customer is important, but we also got into this profession because we do enjoy making a difference. Sometimes its as simple as saving someone $5 on a copay, sometimes we catch a life-saving allergy.
      There are days I LOVE going to work. Then there are days that I want to gouge eyes out. Instead I read these rants and say to myself “oh, yeah, me too!”

  43. YouCanCallMeAl says:

    TAP! Where are you?!?! Are you still with us?!?!? We need you! You are literally saving lives, because every time I wish to kill a patient, I just read your blog and I realize that I am not alone. Please come back!

  44. itsjustme says:

    Its every single profession that things like this happen. My friends husband (a cop) got a call on Christmas day for a supposed robbery at a home. When he got there to take the report it was actually some woman in her 50s who said her nieces boyfriend had been there (invited by her) for Christmas and when he left she realized he must have stolen her last 2 cans of diet Dr. thunder (some knock off brand of Dr. Pepper that sells for 1.99 a 12 pk.) and since she was addicted to caffeine and had no money to buy any more pop she wanted him arrested and she would press charges. Idiots! The world is full of them.

  45. Tracy L. says:

    I’ve never done that…switching to another pharmacy after a prescription has been filled and not paying for it. Then again, I go to Walgreen’s in person and before they fill it, they let me know of any change, even if it’s by $1. If the cost increase was SO substantial I just didn’t have the money and I knew another pharmacy offered a substantial credit for switching, I might, just for my own health and assurance I would get the rx in time. But would never do that if it was already filled and I had the money. I might think after of other options, though. BTW, came across this website in my searches about ExpressScripts, they bought the Rx part of my health insurance, making myself and my DR jump through unimaginable hoops.

  46. Sarah says:

    you need to start posting again, this is hilarious!

  47. dat nukka says:

    I was going to reply to the thread about drug addicts, but I figured it would get more exposure here.

    I literally am the asshole you talk about.

    I am a professional with a degree and a drug addict. I am happy, and I love the fact that my insurance pays for free drugs. I prefer the brand name Adderall because I think it is better. I really take pleasure in how these people treat you, because you are self righteous assholes.

    Completing medical school is an accomplishment, yes, but it does not make you in any way better than your customers. Some smart people choose to go into astrophysics or computer engineering instead of medicine, ever consider that? We don’t want to be some glorified cash register operator. The best part is, your job will be obsolete in 20 years when machines are able to fill the prescriptions.

    I hope it bothers you that I am charming, have plenty of friends, I am rich, have an abundance of girlfriends, and I get my drugs paid for by my health insurance. It sure is cheaper than going to a drug dealer.

    I just can’t wait until cannabis is allowed medicinally so you plebeians can give me that too. You people disgust me.

    • JK says:

      Ha, disgust you? You pathetic mammals make sure we get paid. It sounds like you at least try to pretend like medical care is being provided, unlike some of the payday scripts that I see like oxycodone 30mg #330, get the fuck outta here. Go find your illegal drug dealer, and shoot some shit in your arm, and hopefully die. Charming, friends, rich, ha, how do you have time to post here then loser?

    • Angry Doctor says:

      LOL!!!!!!!!!!!!! It is true. Theyre glorified checkout chicks. Stick to what you’re good at guys (Pharmacists) and that’s dispensing the dugs our Doctor has already prescribed and explained. But look if it makes youfeel better we’ll let you explainthe mechanism of the drug’s actin with us again just so you can continue to forget that all you are is a retail assistant.

      Best post yet!!!!

      Keep burning out Pharmies. Your job’s gonna be obsolete soon anyway. Then you can transfer into……………well………….Walmart? Because I dont know what other job you actually have a skillset for. Because you’re certainly not doctors lol

    • OMG says:

      What an idiot!

      Nowadays, completing medical school isn’t anything to crow about. Your in debt up to your scrotum, have loans that will take 10yrs+ to pay off, have to deal with derelicts in free clinics in your residency and then have to jump through all the hoops of finding good help, a nice office, and hire a billing service to deal with numerous insurance companies that only pay so much. And then there is Medicare…..!

      Once your a big important DOCTOR, you get to spend your days trying to talk fat people into losing weight, or senile elderly to remember to take their meds. Or, you could be an obstetrician and NEVER get to sleep! In your spare time you accept gigs speaking about the latest drug for pharma, your lord and master.

      You yap about getting free drugs from your insurance co. How much do you spend on MALPRACTICE insurance? Lol!

      How many pharmacists do you know that have to pay for that?

      Pharmacists are good people. Just treat them like fing HUMAN BEINGS!

  48. rph3664 says:

    Has anyone seen the current issue of “MAD” magazine? They have a parody of those Walgreens inserts, and the company is renamed “Gangreens”. I was LOL right there in Barnes & Noble.

  49. JK says:

    OK, I’m not at all pissed about the lack of ranting here (as only started following 2012), but I feel you’ve created too much of a cult to neglect. Have you thought about passing on the torch? Fuck ghost writers, how about ghost ranters? I fathom the opportunity to release some spew.

  50. gemini007 says:

    Wow!!! Do you not get paid the same whether you fill them or not?? Whats it matter if someone wants to save money because of the economy or whatever?? Why so derogatory? What ever happened to service with a smile??
    Its quite obvious you dont like your job so why not do the customers a favor and join the unemployment line

  51. CRNA says:

    Wah! I have to count pills and enter drug names into an interaction checking software, and then sometimes talk to people when pharmacy techs can’t explain the customers’ Rxs. Boo fucking hoo. Thanks for reinforcing my contempt for pharmacy trash.

  52. Mr customer says:

    Gee, I’m sure glad we customers get to read all this venting of you “professionals”. Although I haven’t pulled any of these antics you folks are sooo pissed off about, it’s not like you’re the only folks who have to deal with dickweeds. Personally, in my profession (network administration and computer repair) the absolute cheapest, most penny pinching asshats, have been doctors and lawyers. Not the people on minimum wage – the folks making $400+ an hour.
    Still, I’ve never even thought about introducing a rampaging computer virus, or printing out their browser history and leaving in their printer for their spouse to check out which brand of disgusting porn they’re slobbering over this week, or any other nasty trick we humans could do to each other – because I’m a FUCKING PROFESSIONAL! And I certainly wouldn’t call up anyone else to inform them about what I found on their computer (barring child porn or bomb making tips) – why? Because I’m a FP! I mean, I know y’all are getting paid on piecework, and won’t be able to feed your kids if people keep trying to save a buck or two on their prescriptions (and I agree, there’s no excuse for not checking prices first), but maybe if you weren’t calling all of us mouth breathing, drug seeking addicts, and started treating us like the fucking customers we are, you might get a little love (and loyalty) in return. I mean, I thought you guys were doctors or something, for chrissakes – that’s what it says on the innernet, anyhow. So, next time you think about shooting off yer piehole to rat out some ignorant customer (who just doesn’t know that it’s soo tough to be a PharmD) to every other pharmacy you can think of, think about all the times some mouth breather DIDN’T fuck you over in some spectacular fashion, and then just SHUT THE FUCK UP and do your job like the fucking professional you’re trying to emulate…
    And now I feel better…

  53. dxloat says:

    Wow, just wow. I am soo sorry you have all made career choices you regret as you are so unhappy with your jobs evidently. This type of venting is shameful for professionals such as you should be. Please for the sake of your own well being find a new profession that doesn’t include customer service, because I can tell you many of the things you complain about the most are very common in customer service orientated professions such as your own. It seems naive of you to enter a proffesion that would obviously be service heavy.

    • OMG says:

      Holy shit. If you are anything BUT nice to your pharmacist than you deserve what you get.

      Pharmacists are people too. On that razor blade sliding down into a bath of alcohol each day on the retail front lines.

      They should get a purple heart for some of the shit they have to deal with.

      Be NICE to your pharmacist. They deserve a break.

  54. Noshi says:

    Very easy. It’s the ghetto medi-caid / medicare patients that spew this bullshit. My boss loathes the assholes that act like their shit don’t stink just because everything is handed to them on a silver platter. He usually lets them transfer out to get rid of the shit customers. Thankfully most of the ones we have in our independent are happy retired mil persons, working force with insurance, or the medi / medi customers that act happy to be a customer of a pharmacy that doesn’t treat them like dirt *because they don’t act like brats*. Hell we had a medicare guy get some tarceva and felt BAD for having medicare pay the 6K and wished to pay more than the $300 copay!

    … and the typical druggies whom seemly are _always_ black in so cal with the fake scripts for oxy 30 and prometh/codeine and it always ALWAYS has to be A C T A V I S…
    we just tell them to take their scripts elsewhere.

  55. MrCustomer says:

    So, AngryPharmacist – what happened to my reply? Was it just too rational, or just didn’t toe the line of worshipping the mighty pharmD? I guess you only feel like allowing the people who stroke your pathetic ego to post here. I’m not spending too much time writing this, as it will probably end up in the shitpile as well. I can’t wait for the day of automated scripts, when all you so-called medical professionals can go count something truly stupendous, like the amount of former pharmacists in the unemployment line…

    • JC says:

      MrCustomer, you are obviously an idiot. What makes you think everything is going to be automated and done by machine or computers? Do you not think that machines and computers do not make a mistake? How can computers/machines take over everything if they are man-made?

      I highly suggest you go and get some kind of education before trying to hate on those of us that actually DO have an education.

  56. Sterilizemedicaidppl says:

    I WAS a pre pharmacy student. After dealing with mouth breathing fucktards being kept alive only by welfare, I hopped off that road. I can honestly say working for the general public has jaded me, making me hate 95% of the people. Thanks to the wastes of DNA on Medicaid they have one less Rph to dispense their xany bars and vicoDANS. Without an ounce of compassion I sincerely hope all the pill junkies and self entitled fucktards die in a fire.

  57. The lying pharmacist says:

    In the past I always looked up to you pharmacist. I always thought you guys was a cut above the rest. A class of decency. Well not anymore. You people make me sick. Liars liars your fucking white coat is on fire. Just tell people the truth. Lying is NEVER ok! Once you lie your innocence is gone. At that point if a junkie cop comes in and blows your head off guess what? KARMA IS A MOTHERFUCKER! LYING BASTARDS!

  58. Lorin says:

    RPhturnedSAHM says:
    “We have gone X days without having to deal with a complete fucking moron who drove us to the brink of committing a murder/suicide.”

    You need to be on “I’M FUCKING CRAZY MEDS” go to the docs ASAP!!!!

    Are you pharmacists ever drug tested? You need to be every fucking day working with all them drugs! The DEA gonna get you and drug tests are coming!

    Hate your job and the customers? Someone wants your job and will appreciate it! You are always replacable!

    STOP FUCKING CRYING!

    • E says:

      We don’t get paid for our knowledge, but for our ability to put up with BS. And every one of us earns it. A monkey could technically do most of what I do, but I don’t throw shit at my customers.

  59. big hauz says:

    5 years and 3 months, i turn 66 and i am done. i am going to clean the clydesdale stables at Grants farm. i will put up with less shit there than i do now.

  60. AH says:

    “I don’t give a fuck about your “limited income” excuse that you throw around to get what you want.”

    Seriously. Anyone out there got an unlimited income?

  61. some intern says:

    10 rx? Fuck that. We get a patient who calls in refill orders of 15 meds and adult diapers. Basically one fucking sectilon of the pharmacy is devoted to her. And the kicker? She doesn’t come pick it up within two weeks.

    We waste our time filling, waste speace, waste time putting every shit back to stock, waste time with her on the phone, waste time when she comes in saying she’s here to pick up her medication that she ordered 2 monthes ago and fucking wasting time fucking ringing her shit up.

    Oh and the kicker kicker? She fucking complains how terrible we are.

    I have so many stories working a year as an intern. The first three monthes, I really saw how fucking screwed I am when I’m the pharmacist.

  62. LadyRx says:

    Your posts are my fucking savior. Thanks for having the cahunnas to write your posts. Loved the guy who walked up to the pharmacy (with the gate clearly closed) and made a mocking gesture like was in jail (aka the gate) and thought he was being fucking funny. That smile got wiped off pretty fast when i said we were closed. Then the intimidation stare came out… You know, the one that they think will make you shake in your knees and open the gate? Well guess what buddy, i want to go home. That’s why it says closed on that nice sign in front of you. And for the record I am not intimidated by your stare. In fact, i am getting pleasure at telling you I am closed. Next time, plan accordingly. Oh wait, that would make you a responsible person.

  63. bmoonbdragon says:

    Hi, I am a patient who always finds that the pharmacist at my local retail store is amazing. They are always willing to answer questions and because my current medical insurance doesn’t include prescription coverage until I pay the crazy high $4000 deductible for my family, they will give me a discount on my meds. Yes I transferred a few prescriptions, but it was either me, or my doctor that would call in the request for it to be changed, and only in the cases where it was common that the pharmacy that I would go to does not have the meds I am being prescribed. For all you people that are in that position of trust to help those of us who truly need the meds for any reason, pain killer, migraine killer, etc, I tip my hat to you and wish you all the best. All of us who work in any sort of customer service position (call center agent here) feels your pain when it comes to general idiots. Something I have learned at work, we may have hundreds of thousands, if not millions of customers, but those that are general idiots only make up a tenth of the customers that we have, and we deal with them almost every day. So here is my big thank you for being willing to help us out and deal with the idiots. And one more thing, I know that I personally when waiting for meds to be filled by my doctor after I told that that I am allergic to what they prescribed me the first time around tends to make me a little annoyed, so please don’t take it wrong when I get grumpy. I am not grumpy at you, but am grumpy at the situation.

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