First my own:
Heres some from Dean from NY:
I just want to say that you are awesome, and you have pretty much tacled every topic that i bitch about, however, there is one that I am not sure if you have…..The fuckin’ Drive-Thru!!!!!!!
Dude, I don’t even know where to begn with this one. They drive up to the window (half the time, they go to the pick-up window for drop-off and vice versa) then they either slam on the call button as soon as they pull up, and most of the time somone is standing right at the window waiting on an in-store customer, or some of them aren’t even smart enough to know what the call button does, and they either rev their engine, or honk the fucklin horn for 5 minutes til someone answers them. Even when you do answer right away, they tell you “I’ll be back in 5 minutes”. On what fuckin’ planet am I going to fill 10 scripts in 5 minutes?
Another thing is the old foolks in the drive-thru. They pull around the corner, and almost slam into the divider, then when they finally do get up to the window, they are 10 feet away from the drawer and proceed to either give you a stupid look, or yell at you that the drawer isn’t going out all the way. I usually just look at them and say that it’s as far as it goes, but really I want to say that maybe they shouldn’t be on the road if they are going to be that stupid.
Then after the 5 minutes have passed, these people roll back up in, just like you say, a huge ass SUV, or a more expensive car than Hugh Hefner owns, then proceed to argue with you about how they are on Medicaid and they shouldn’t have to pay their fuckin dollar co-pay because they gave all their money to their kid, yet the kid is in the passenger seat saying “No you didn’t, Dad.” Or they sit there for 10 minutes while you finish, or hit the button 50 times because their insurance was wrong because they haven’t been to the pharmacy in 10 years, and they expect you to know that it is different. Then the people that are behind them are honking their horns because they don’t want to wait 2 minutes, then they proceed to burn out in the drive-thru, then come into the store and say that drive-thru is for FAST service, and how we are wasting their gas.
Heres my most annoying type of patient.
Patient: My dr faxed/phoned in my prescription 1/2 an hour ago.
Me: I don’t have anything yet.
Patient: yes you do, I watched them send it. Its here.
Me: (trying to figure out how to pull a rabbitt out of my ass) I really don’t have it. No faxes, no messages.
Patient: I know its here. This translates into “you are a lying sack of shit who just doesn’t want to fill my prescription.”
I think in the future I’ll just tell them it came in but I threw it out because I just didn’t feel like filling it.
Keep them coming folks!!!