I saw this happen twice today, so I figure that I had better make the issue known. Plus it really really pissed me off.
Both patients came in within the past 2 weeks with new Rx’s in hand. One was for a change in Lantus (dose cut in half), the other was for a change in Atenolol from twice to once daily.
The both “knew” that there were changes, they spoke with the doctor and got a new Rx issued. However, 15 days later now they both come and want a refill. Turns out that even though I TOLD THEM there was a direction change, I made a HUGE HIGHLIGHTED REMARK on their Rx receipt (which they saw, it had their copays on it) and their DOCTOR TOLD THEM THERE WAS CHANGES, they (of course) ran out early because they were taking the OLD directions and not the NEW directions which are STARING THEM IN THE FUCKING FACE.
Seriously, Lantus I can see, you don’t look at the label, you just open the box, inject, and dont notice the change. However the moron with the atenolol is another story. She obviously had to look at the label to find out WHAT THE PILLS WERE and didn’t notice the huge change in direction note? It would take a fucking neon sign, and me standing next to her saying “Uh, its once a day now” to have her fucking take her medication right.
I wish being dumb caused pain instead of more children.