Medicare Part D – Week 2

Welcome to the start of Week 2 of hell, er.. Medicare Part Diaster!
Today we have a very very special award. It goes out to Prescription Solutions powered by PacifiCare.
Today is the start of week 2, and my place of employment is STILL not enrolled in their Medicare part D program. Last week they were backlogged, this week they really dont know whats going on and why we’re not signed up. I left voicemails to their contract department telling them that they better act on this to stem the outflow of patients that soon will be switching to a medicare part D carrier that has their shit together.
Do they care? nah. Just another random voice after a 20 min hold time giving another BS excuse.
Its besides the point that we faxed over our contract not once, but twice, about 2 weeks apart, plus mailed the hard-copy to them. All this was the first part of December.
Typical insurance run-around. They arent suffering any; the patients are because they dont wish to change pharmacies (bless their hearts) yet their insurance company completely dropped the ball.. ROCK – ME – HARD PLACE
Argus is still on the crap-list for having slow/unresponsive servers. Get with the program dudes, its been a week. BUY MORE FUCKING MACHINES TO TAKE THE LOAD. QUIT SPENDING YOUR MONEY ON HOOKERS AND BLOW AND BUY MORE GODDAMN SERVERS SO YOU CAN SERVICE THE PEOPLE WHO PAY YOUR DAMN PAYCHECK! (i feel better now). If thats not the case, then tell us WHY your service sucks, and why companies that use you for Rx processing (like Health Net) shouldnt sue your ass into oblivion for making them look horrible. Ive worked in the computer industry, I know how things can get, and I know that keeping everyone informed. Plus I love how their main webpage (http://www.argushealth.com) has a huge area about KickBack..er.. Rebates! Way to go! Why dont you use that and BUY MORE SERVERS!
Shouts out to Mike in IN, stick with it man, we’ll get through this! Once in a while you get that pearl in the rough that makes your job worth while. I know I get mine on a daily basis.. If this site would be about all the good parts about pharmacy it wouldnt be called ‘theangrypharmacist’ now would it.. 🙂
Friend of mine from school made this website to help you all with the ins and outs of Rx processing through MediCare part D. It has stuff like what person code to put, ANSI BIN numbers, PCN numbers, etc. Its a wiki, so anyone can create an account and add information and stuff (there is a hand holding page to help out). He’s put a ton of time in so let him know how you like it. Heres the address
http://www.partdrphinfo.com
Tell your friends and co-workers.

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